Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Address
Hanoi
Positive: I liked that security was always around. The staff was friendly and took care of issues. Negative: The sliding glass door was not locked when we arrived. We could not get it to lock. The security guard did get it to lock on the second night...
This place is a gem both for the location and obviously the price. The room is spacious and comfortable which I have nothing to complain about. Breakfast not vegan friendly is “free” if you pay in advance but the orange juice in the free breakfast co...
The overwhelming majority of the reviews that I leave are positive. I don’t enjoy writing negative reviews or opening disputes, but this experience left me with no choice. My wife booked Serene for a three-night stay (intended as a relaxing reset). D...
Slider door to balcony didn’t work so we never got to use it, lights on balcony didn’t work either so it was dark, toilet water wouldn’t flush unless we hold the latch the whole time, parking was so so to find. We had to walk thru lobby , pass the po...
Great staff, Eric provided great service and had me checked in very easy, and gave me details about the hotel, hotel breakfast and my room! The breakfast is very convenient when you need to chow in the morning or take something on the go, the kitchen...
